Privacy notice
Last updated 14 October 2026
VERITA SARL respects and protects personal information collected through its independent business and service-provider verification activities. We are committed to responsible information handling, transparency and protecting the privacy of individuals and businesses using our services.
1. Information we collect
VERITA may collect names, photographs, phone numbers, operating locations, identification documents, business registration details, supporting documents and verification records. Information may be collected directly from applicants or through authorised VERITA field agents. During field registration, agents may photograph identification documents and applicants, then transmit the information to authorised VERITA personnel for verification and registration purposes.
2. Why we collect information
Personal information is collected to: • Establish and verify identities. • Assess verification applications. • Maintain accurate verification records. • Publish authorised public verification profiles. • Investigate complaints and prevent misuse. • Meet applicable legal obligations. We collect information relevant and necessary for these purposes.
3. Consent and registration
Before collecting personal information, applicants must be informed about the purpose of registration and how their information will be used. During in-person registration, applicants may provide their agreement through an appropriate consent process, including verbal confirmation or a consent form. VERITA seeks to maintain appropriate records of informed, specific and voluntary consent. Permission to collect personal information does not automatically authorise its public publication. Applicants must be informed about the information intended for public display and give specific permission before publication. Participation in VERITA verification is voluntary.
4. What we publish
With appropriate permission, VERITA may publicly display: • Individual or business name. • Profile photograph. • Authorised public contact number. • Business or service category. • City or general operating location. • Unique VERITA identification number. • Current verification status. • Verification and expiration dates. • Verification QR code or public profile link. Public verification profiles may be accessed, viewed and shared by members of the public. Only information authorised and appropriate for public disclosure will be displayed.
5. What we keep private
VERITA does not publicly display: • National identity card numbers. • Photographs or copies of identification documents. • Private residential addresses. • Confidential references. • Internal verification records. • Private complaint investigation records. Access to confidential information is restricted to authorised personnel and service providers where necessary.
6. How we protect and share information
VERITA is committed to applying appropriate technical and organisational safeguards to protect personal information against unauthorised access, misuse, alteration, loss and disclosure. Authorised service providers may process information where necessary to support registration, communications, hosting and verification operations. Where third-party messaging services, including WhatsApp, are used to transmit registration information, such processing is subject to applicable data protection requirements. Any international transfer of personal information must comply with applicable legal requirements.
7. How long we keep information
VERITA retains personal information only for as long as necessary for legitimate verification purposes, recordkeeping, dispute resolution and applicable legal obligations. Information that is no longer required will be securely deleted or anonymised in accordance with applicable retention requirements.
8. Your privacy rights
Individuals may contact VERITA to request: • Access to their personal information. • Correction of inaccurate information. • Withdrawal of consent. • Removal of publicly displayed information. • Deletion, restriction or objection to processing where permitted by law. Requests will be handled in accordance with applicable legal requirements. Withdrawal of permission for public publication may require the relevant verification profile to be unpublished.
9. Important information about verification
VERITA verification reflects the information and evidence reviewed during the verification process. Verification does not guarantee future conduct, personal safety or the outcome of any transaction or journey. Verification status may change following complaints, new evidence or subsequent reviews.
10. Contact and privacy requests
For questions, corrections, complaints or requests concerning personal information, please contact: VERITA SARL Registered office: Yaoundé, Centre Region, Cameroon Email: info@veritaverified.com Phone / WhatsApp: +237 659 618 706 Website: https://veritaverified.com VERITA is committed to handling personal information responsibly and in accordance with applicable data protection requirements.