Terms of service
Draft
Draft. not yet reviewed by a lawyer
This text is a working scaffold. It sets out the points Verita must cover, but it has not been settled by a qualified adviser and must not be relied on as it stands.
What a Verita verification means
A verification records that, on a stated date, Verita checked a business against the official company register in its country of registration, identified the people who ultimately own or control it, and confirmed that the person who applied was authorised to act for that business. It is a statement about those checks on that date. It is not a guarantee of a business's honesty, solvency, quality of service, or future conduct, and it is not a recommendation to trade with them.
What it does not mean
The absence of a Verita record says nothing about a business. Most businesses have never applied. A customer should not treat 'not listed' as evidence of wrongdoing.
Obligations of a verified business
A verified business must keep the information it gave us accurate, tell us promptly if its ownership, registration or trading status changes, use the Verita badge only for the business it was issued to, and remove the badge if the verification is withdrawn or lapses.
Expiry, renewal and withdrawal
A verification is valid for twelve months from the date of the decision. Verita may withdraw a verification at any time if the checks no longer hold. A withdrawal requires the agreement of two reviewers and is recorded with a reason. A business whose verification is withdrawn will be told, and may respond.
Reports and disputes
Anyone may report a verified business. Reports trigger a fresh review. A business that believes a decision is wrong may write to us and ask for it to be reconsidered. [TO BE COMPLETED: escalation path, response times, and the governing law and jurisdiction. these depend on where Verita SARL is established.]
Limitation of liability
[TO BE DRAFTED BY A LAWYER. This clause carries the commercial risk of the entire service and must not be adapted from a template. It has to address what Verita owes to a customer who relies on a verification that later proves wrong, and what it owes to a business wrongly refused or wrongly revoked.]